Downtown Garden Centre Reopening

We are pleased to announce that our Garden Centre is now open as of Wednesday 13th May 2020.

We very much look forward to welcoming our customers back and to serving you once again.

Our extensive ground floor and outdoor areas will be open to customers, from Wednesday, between the following times:

Monday – Saturday 10am – 5pm

Sundays and Bank Holidays 10am – 4pm

To keep our customers and colleagues safe at all times, we have put in place a wide range of social distancing measures and safety precautions, including: 

  • As with many other retailers, we are limiting the number of customers in store at any one time. We ask that customers from the same household shop in groups of no more than two people.
  • A designated queuing area outside the store, with markers every two metres to help remind everyone of the importance of social distancing.
  • At the entrance, our helpful colleagues will ask you what you need and direct you to where your required items are within the store.
  • If you would like to collect a trolley or basket on your way in, we have free sanitising wipes available for you to clean the handles. Our own team will also sanitise the handles after each use.
  • There are two-metre floor markers throughout the store, with signage to remind customers to keep a safe distance from other customers and from our colleagues.
  • We have installed Perspex screens at our checkouts.
  • We encourage you to use contactless payment wherever possible and the contactless limit has been raised to £45. We are also able to take cash payments if necessary.
  • Throughout the store, key touch points are being sanitised by our staff on a regular basis.
  • Our team have all been fully trained on the very latest Government guidelines to ensure your safety.

Please note that our first floor and coffee shop will remain closed for the time being. 

Whilst the social distancing restrictions are in place we ask that dogs are not brought into the store.