With stores in Grantham and Boston, and a growing online business, we are always looking for skilled and passionate people to join our team. The employment opportunities we offer are extremely varied – from roles in customer service within our stores to those in support areas such as buying, visual merchandising, replenishment and distribution.
You can apply online by sending your CV with a covering e-mail or letter to hrrecruit@downtownstores.co.uk. Alternatively, you can post your application to:
Human Resources
Downtown Store
Wyberton Chain Bridge
Boston
Lincolnshire
PE21 7NL
Don’t forget to tell us which vacancy you’re applying for.
Whilst we strive to acknowledge every application we receive, this is not always possible. If you haven’t received an acknowledgement within two weeks of submitting your application, please let us know. If you do not hear from us again within four weeks of our initial acknowledgement then unfortunately your application has been unsuccessful.
Womenswear Sales Assistant
Every day our customers are inspired by a range of quality products and services offered at our Downtown Store Grantham. Our aim is to provide each customer with an exceptional service that complements our extensive product range and caters individually to their needs.
We are seeking a Sales Assistant to work on our Womenswear department on a part-time basis.
You will focus on offering excellent customer service in a busy and varied environment, building rapport with customers, and delivering expert product recommendations to maximise sales opportunities. You will also undertake general housekeeping within your area and till work, as required.
You will be at an advantage if you have relevant retail experience. This is not essential, and training will be provided as required.
Hours are 25 per week usually worked on four or five days a week during store opening times. Flexibility is key and you should be occasionally available to work varying shift patterns and differing days if required.
Our benefits package includes staff discount of up to 20% across all of our stores, career progression opportunities within a friendly team environment, free parking and industry-leading rewards for long service.
If you feel you would be an asset to our friendly sales team at our Downtown Store Grantham, we would love to hear from you.
To apply, please send a full CV and covering letter by e-mail to hrrecruit@downtownstores.co.uk or by post to Human Resources, Downtown Store Boston, Wyberton Chain Bridge, Boston, Lincolnshire, PE21 7NL, quoting job reference G0502.
Furniture / Flooring Sales Assistants
Every day our customers are inspired by a range of quality products and services offered at our Downtown Store Grantham. Our aim is to provide each customer with an exceptional service that complements our extensive product range and caters individually to their needs.
We are seeking two Sales Assistants to join our Lounge and Dining furniture departments and flooring department working either 30 or 18 hours per week.
You will focus on offering excellent customer service in a busy and varied environment, building rapport with customers, and delivering expert product recommendations on a whole range of furniture and room sets to maximise sales opportunities. You will also undertake general housekeeping within your area and till work, as required.
Although full training will be provided, you will be at an advantage if you have relevant retail experience or an interest in interior design.
Hours are usually worked over five days a week during store opening times, including weekends. Flexibility is key and you should be occasionally available to work varying shift patterns and differing days if required.
Our benefits package includes staff discount of up to 20% across all of our stores, career progression opportunities within a friendly team environment, free parking and industry-leading rewards for long service.
If you feel you would be an asset to our friendly sales team at our Downtown Store Grantham, we would love to hear from you.
To apply, please send a full CV and covering letter by e-mail to hrrecruit@downtownstores.co.uk or by post to Human Resources, Downtown Store Boston, Wyberton Chain Bridge, Boston, Lincolnshire, PE21 7NL, quoting job reference G0405.
Weekend Customer Experience Assistant
Every day our customers are inspired by a range of quality products and services offered across our stores. Our aim is to provide each customer with an exceptional service that complements our extensive product range and caters individually to each customer’s needs.
To support the aim of enhancing our customer experience and play a part in the day-to-day operation of our call centre, we are seeking an Assistant to join our team at weekends.
Responsibilities of this role include managing customer enquiries via various channels including telephone and e-mail. You will be required to respond professionally and in a timely fashion, tailoring each conversation to the customer’s needs to deliver and maintain an excellent service.
Successful candidates for this rewarding and varied role will be enthusiastic, well presented and confident at communicating with a wide range of people.
Although not essential, applicants would be at an advantage if they have previous experience assisting customers or working in a similar environment.
Hours are 6 per week usually worked on either Saturdays or Sundays during store opening times. However, a flexible approach to working days and times is desirable, and you should be available to work varying days and additional hours if required, including occasional shifts during the week.
This role is a national minimum wage position, and our benefits package includes staff discount of up to 20% across all of our stores, industry-leading rewards for long service and free parking.
If you feel you would be an asset to our team at Downtown Grantham, we would love to hear from you.
To apply, please send a full CV and covering letter by e-mail to hrrecruit@downtownstores.co.uk or by post to Human Resources, Downtown Superstore, Wyberton Chain Bridge, Boston, Lincolnshire, PE21 7NL, quoting job reference G0407.
Administration Assistant
Our Downtown Grantham site continues to go from strength to strength. To play a part in the day-to-day operation of our Grantham store, we are seeking an Assistant to join our Accounts Office team.
Duties include the management and maintenance of customer’s Premier and Rewards accounts, daily financial and banking administration, offering customers assistance with transactions using our till and stock control systems and facilitating our customers furniture orders, from the point of order to delivery, to liaison with suppliers, then communicating delivery dates and times to customers. These are some of the duties that make this a varied, interesting and sometimes challenging role within our team.
You should be well presented and have excellent customer service skills. Previous experience in a similar role would be beneficial.
Hours are 30 per week worked on five days a week during store opening times, including weekends. Flexibility is key and you should also be able to work additional hours or varying days occasionally, if required.
Our superb benefits package includes staff discount of up to 20% across all of our stores, career progression opportunities within a friendly team environment and industry-leading rewards for long service.
If you feel you would be an asset to our friendly Accounts Office team at Downtown Grantham we would love to hear from you.
To apply, please send a full CV and covering letter by e-mail to hrrecruit@downtownstores.co.uk or by post to Human Resources, Downtown Superstore, Wyberton Chain Bridge, Boston, Lincolnshire, PE21 7NL, quoting job reference G0408.
Restaurant Assistant Manager
Our Restaurants across both our sites at Downtown Grantham and Downtown Grantham Garden Centre have for many years offered our customers quality food and beverages and a well-earned rest from their shopping.
As we head into our busy summer period, we are currently seeking Assistant Managers in both of our Restaurants to deputise on a full-time basis, working 38.75 hours per week over five days a week during our store opening hours.
To be successful in this role you must have relevant catering experience, ensuring that you will be effective when supporting the Restaurant Manager in delivering a seamless service, with an eye for detail and the ability to lead by example, inspiring and motivating your team.
You will play a key role in all aspects of planning staffing of our restaurant teams, ensuring high standards of customer service and satisfaction for our customers. You must be confident and capable to liaise with suppliers to ensure that adequate levels of stock and equipment are maintained. Ideally, you will also have the skills, qualifications and previous experience to work as a cook, although this is not essential.
In order to meet customer demands you must have a flexible approach to working days and times, and you should be available to work varying days if required, including weekends and late afternoons.
If you feel you could be an asset to our Restaurant teams we would love to hear from you.
Our benefits package includes staff discount of up to 20% across all of our stores, career progression opportunities within a friendly team environment and industry-leading rewards for long service.
To apply, please send a full CV and covering letter by e-mail to hrrecruit@downtownstores.co.uk or by post to Human Resources, Downtown Store Boston, Wyberton Chain Bridge, Boston, Lincolnshire, PE21 7NL, quoting job reference G0501.
Cafe and Kitchen Assistants
Our Downtown Garden Centre Restaurant has for many years offered our customers quality food and beverages and a well-earned rest from their shopping.
Playing a vital part in the day-to-day operation of our Restaurant, we are seeking a Café Assistant working 22.5 hours per week, and a Kitchen Assistant working alternate weekends.
Duties for our Café Assistant include serving customers, till work, clearing and cleaning tables and using the dishwasher to clean plates, bowls and cutlery, maintaining excellent standards of cleanliness and organisation within a superbly tidy environment. You may also occasionally assist with other tasks such as helping with stock replenishment and barista work where trained and when required.
Duties for our Kitchen Assistant include preparing the delicious meals and refreshments we have on offer with speed and efficiency and driving high standards of customer satisfaction whilst maintaining excellent cleanliness and hygiene standards. Within this area you may also occasionally assist with housekeeping tasks such as helping with stock replenishment when required.
Hours do not include evening work and are usually within store opening times. Flexibility is key, and you should be available to work occasional varying shift patterns and differing days if required.
If you feel you would be an asset to our fantastic Restaurant team, we would love to hear from you.
Our benefits package includes staff discount of up to 20% across all of our stores, career progression opportunities within a friendly team environment and industry-leading rewards for long service.
To apply, please send a full CV and covering letter by e-mail to hrrecruit@downtownstores.co.uk or by post to Human Resources, Downtown Store Boston, Wyberton Chain Bridge, Boston, Lincolnshire, PE21 7NL, quoting job reference P0501.
Building / Landscapes Sales Assistant
Do you take pride in your own garden or enjoy outdoor DIY projects? Whether you have a love of gardening or enjoy designing your own outdoors you could be the Salesperson with the passion we’re looking for to join our Gardening, Leisure Furniture or Buildings and Landscapes departments at our Downtown Garden Centre, on a permanent basis.
As a Sales Assistant, you will focus on offering an excellent customer service in a busy and varied environment, building rapport, interacting with customers, and delivering tailored product recommendations to the individual customer’s needs. You may also undertake replenishment tasks, till work and other housekeeping tasks as required.
You will be a key team player, with superb communication skills and good levels of self-motivation.
Hours are 25 worked during store opening times on up to five days per week, including weekends. A flexible approach to working days and times is desirable and you should be available to work varying shift patterns if required.
Our benefits package includes staff discount of up to 20% across all of our stores, career progression opportunities within a friendly team environment and industry-leading rewards for long service.
If you feel you would be an asset to our friendly Garden Centre sales team, we would love to hear from you.
To apply, please send a full CV and covering letter by e-mail to hrrecruit@downtownstores.co.uk or by post to Human Resources, Downtown Store, Wyberton Chain Bridge, Boston, Lincolnshire, PE21 7NL, quoting job reference P0406.
Restaurant Assistant Manager
Our Restaurants across both our sites at Downtown Grantham and Downtown Grantham Garden Centre have for many years offered our customers quality food and beverages and a well-earned rest from their shopping.
As we head into our busy summer period, we are currently seeking Assistant Managers in both of our Restaurants to deputise on a full-time basis, working 38.75 hours per week over five days a week during our store opening hours.
To be successful in this role you must have relevant catering experience, ensuring that you will be effective when supporting the Restaurant Manager in delivering a seamless service, with an eye for detail and the ability to lead by example, inspiring and motivating your team.
You will play a key role in all aspects of planning staffing of our restaurant teams, ensuring high standards of customer service and satisfaction for our customers. You must be confident and capable to liaise with suppliers to ensure that adequate levels of stock and equipment are maintained. Ideally, you will also have the skills, qualifications and previous experience to work as a cook, although this is not essential.
In order to meet customer demands you must have a flexible approach to working days and times, and you should be available to work varying days if required, including weekends and late afternoons.
If you feel you could be an asset to our Restaurant teams we would love to hear from you.
Our benefits package includes staff discount of up to 20% across all of our stores, career progression opportunities within a friendly team environment and industry-leading rewards for long service.
To apply, please send a full CV and covering letter by e-mail to hrrecruit@downtownstores.co.uk or by post to Human Resources, Downtown Store Boston, Wyberton Chain Bridge, Boston, Lincolnshire, PE21 7NL, quoting job reference G0501.
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You can apply online by sending your CV with a covering e-mail or letter to hrrecruit@downtownstores.co.uk. Alternatively, you can post your application to:
Human Resources
Downtown Store
Wyberton Chain Bridge
Boston
Lincolnshire
PE21 7NL
Don’t forget to tell us which vacancy you’re applying for.
We review applications as we receive them, and we interview as soon as we have applicants we think are a good match. You should therefore apply at your earliest convenience to avoid missing out.
Yes. If you are applying to become a Sales Assistant we would prefer you to apply for the vacancy you think most suits your skills and experience so that we do not try to assess you more than once for similar roles. For other roles we would encourage you to think very carefully about which role(s) you apply for and to look at the skills and experience detailed in the advert. If you feel you are right for the vacancy, try to ensure that where appropriate you tailor your application accordingly. This will help your application to stand out for the role in question.
Yes. We strive to acknowledge every application we receive. If you have applied by e-mail, you will receive an automatic reply acknowledging your application. If you have applied by post, we will either respond to the e-mail address you have provided or send you an acknowledgement by post. If you haven’t received an acknowledgement within two weeks of submitting your application, please let us know.
We strive to acknowledge every application we receive. This could be by e-mail or letter. If you haven’t received an acknowledgement within two weeks of submitting your application, please let us know.
You’ll be contacted again if you are shortlisted for interview, but if you do not hear from us again within four weeks of our initial acknowledgement then unfortunately your application has been unsuccessful. Please feel free to keep checking for new vacancies on our website, which are normally updated weekly.
Yes. If you have attended an interview you will be advised of the outcome by telephone, e-mail or letter. If you feel it would help you in the future to be given constructive feedback, please contact the person who arranged your interview.
You can contact a member of our friendly Human Resources team by e-mailing hrrecruit@downtownstores.co.uk or by telephoning 01205 318210 and leaving a message for a member of the team to call you back.
Alternatively, you can write to us at:
Human Resources
Downtown Superstore
Wyberton Chain Bridge
Boston
Lincolnshire
PE21 7NL
